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At Gigya we recognize the importance of customer privacy and complying with the social networks' platform policies. Gigya includes built-in automatic support for complying with the terms of use of social networks and with relevant regulations, standards and guidelines. In addition, we recommend that you implement supplementary steps to ensure user privacy and identity compliance. In the case of Google+, you must comply to their Terms of Use to use Google as a login provider. Include PageGigya Academy Videos LinkGigya Academy Videos LinkTo watch a video about Gigya offerings for Identity Compliance, Gigya Academy members can use this link

Watch an Instructional Video

If you have an SAP logon, you can watch an instructional video about data residency here.

Automatic Gigya Support


Gigya supports forcing age restriction in compliance with COPPA rules, as part of the Registration-as-a-ServiceCustomer Identity (RaaS) product. To apply COPPA Compliance in you site, please check the "Users under the age of 13 cannot register" check-box on the Policies page of the Gigya Dashboard. To access this page you need to be logged-in and to have the RaaS product included in your Gigya package. 



Give the user an option to download his own account data. Call the accounts.getAccountInfo API method to retrieve the user's account data (if you are using our RaaS product). Create UI for downloading a text file with the data you received in the response of the accounts.getAccountInfo API method.