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This page is a step-by-step guide for the process of opening and setting up an external application in Twitter as part of the Gigya Setup process.

Note: If your site is defined under one of Gigya's non-US data centers, replace domain references to (http:// or https://) "" (or "") with https://socialize.<data_center>/

Where <Data_Center> is:
  • - For the US data center.
  • - For the European data center.
  • - For the Australian data center.
  • - For the Russian data center.
  • - For the Chinese data center.

If you are not sure of your site's data center, see Finding Your Data Center.

Domain references are defined in Gigya's dashboard, externally in social network app definition pages, and when using Gigya's SDKs to set the domain (in particular the APIDomain field in class GSRequest). 

When using any 3rd Party Apps with Gigya, it is important to ensure that you Enable retrieving user contacts from the Permissions page of the Console prior to making your app live. This enables basic username and email retrieval for your users from providers that don't consider this an elevated permission.


Phase 1 - Opening an External Application in Twitter

  1. Log into your Twitter account and click on the following URL: or
  2. In the "Application Details" page:

    • Fill in your application name, description and website address
    • Use the following callback URL:

      Optional: If you are planning on configuring a domain alias (CNAME), please replace '' with your alias subdomain (CNAME value). i.e., http://[YOUR-ALIAS-SUB-DOMAIN] Please do not use https.
    • Read the "Developer Agreement" and check the "Yes, I agree" checkbox.
    • Click the "Create your Twitter application" button.
  3. In the Application Management page, in the Settings tab:
    • Ensure "Allow this application to be used to Sign in with Twitter" is checked.
    • Upload your application icon (75x75 pixels, 700k max., JPG, GIF or PNG only). If no icon is uploaded Twitter will show its own logo.
    • Click the "Update Settings" button if you made any changes.
  4. In the "Keys and Access Tokens" tab, copy the values in the "Consumer Key (API Key)" and "Consumer Secret (API Secret)" fields.
  5. In the "Permissions" tab:
    • Under "Access", choose "Read only" if you are only using Twitter for sign-on purposes, or choose "Read and Write" if you will be sharing to Twitter.
    • Click the "Update Settings" button if you made any changes.

Phase 2 - Configuring Twitter's Application Keys in Gigya's Website

  1. Go to the Dashboard section of Gigya's website.
    Note: If you are not signed in to Gigya, please go to and sign in.
  2. Press the "Site Settings" button that corresponds to the domain you wish to configure. You will be redirected to the "Site Settings" page.
  3. Select the "Providers Configuration" in the Site Settings page.
  4. On the "Providers Configurations" page select the Twitter icon.
  5. Paste your "Consumer key' and 'Consumer secret' from the end of phase 1 in the corresponding places and click OK.
  6. Click the "Save Settings" button (located at the lower right-hand corner of the page).


That's it, Twitters configuration is complete!  Please note that it might take up to 10 minutes for our system to become synchronized with Twitter.

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