All current browsers supported by our client-side SDKs. Please note that there is no official support for using SAP Customer Data Cloud with in-app browsers.
|Google Chrome *||Current version on both Windows and Mac.||Current version on Android and Google Chrome for IOS.|
|Internet Explorer **||Version 11 on Windows.|
Latest version on Windows Mobile.
The Customer Data Cloud Console and Developer's Guide do not support using Internet Explorer.
|Microsoft Edge **||From Version 10.||Windows Phone 10.|
|Mozilla FireFox *||Current version on both Windows and Mac.||Current version on iOS.|
|Safari *||Current version, not including the last 2 patches.||Latest version, not including the last 2 patches.|
|Android Browser||Not applicable.|
From API version 10 on Android (Gingerbread 2.3.3)*.
* Excluding Android 4.0-4.3 native browser
* Google Chrome, Safari and Mozilla Firefox are evergreen browsers that are automatically updated to the latest stable version.
** Due to issues in Internet Explorer, the user must have Flash enabled to perform social network login using these versions of the browser.
When a browser has 3rd party cookies blocked, Gigya services may not function properly. Therefore, it is necessary to implement an API domain prefix in all cases.
All browsers must have cookies enabled for SAP Customer Data Cloud services to function properly. In order to avoid any third-party cookie compatibility issues, you must define a domain alias (CNAME) for SAP Customer Data Cloud's API calls to pass through (API domain prefix). This is also useful as some providers require callbacks to be sent to a domain on the client website. See Blocked Third-Party Cookies for more information.
See also Defining a Session Expiration Cookie.
Browsers That Support Gigya SSO / SAML
|Firefox||Allow from websites I visit|||
|Internet Explorer 11||Always Allow|||
|Safari 6||Always Allow||Not Tested|
|Safari 6||Allow from websites I visit||Not Tested|
|Safari 7||Always Allow|||
|Safari 9||Always Allow|||
|Safari 9||Allow from websites I visit|||
|Safari 10||Always Allow|||
|Safari 11||Always Allow|||
* using centralized login domain architecture
|Safari on iOS 7||Always Allow|||
|Safari on iOS 8**||Always Allow|||
|Safari on iOS 8||Allow from websites I visit|||
|Safari on iOS 9||Always Allow|||
|Safari on iOS 9||Allow from websites I visit|||
|Safari on iOS 10||Always Allow|||
|Safari on iOS 10||Allow from websites I visit|||
|Android Native Browser (except Android 4.4***)||Always Allow|||
* Users are not shown as Logged In when using Firefox on Microsoft Windows.
** Only using Site accounts, login via social networks is not supported using Safari on iOS 8.
*** SSO is not supported using Android Native Browser for Android 4.4.
SSO is not supported in browsers configured to block 3rd Party Cookies from All sites.
SSO is not supported when a browser is using Incognito/Private browsing mode.