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Integration with SAP CRM is a premium service requiring activation. For more information, please contact your Gigya Account Manager or enter a support request on our site.


Gigya’s integration with SAP CRM offers easy and efficient introduction of Gigya's rich, permission-based social data and other profile info into SAP’s customer management platform.

The integration synchronizes user data between Gigya and SAP CRM in near-realtime and supports the following flows:

  • Registration
  • Login
  • Update Profile
  • Reset Password
  • Email Verification

All communications between the integration, Gigya and SAP are handled via HTTPS.

New Account Flow 

The diagram below is a high level overview of what takes places when a new user registers to your site, although the integration supports all flows listed above.

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