When integrating Gigya's features, we advise using the following tools to assist in the development process:
A third party tool (by Eric Lawrence, www.fiddler2.com). Fiddler is an HTTP debugging proxy that logs all HTTP traffic between your computer and the Internet. Fiddler enables you to inspect all HTTP traffic (incoming and outgoing data). Learn more here.
A third party tool (by Karl von Randow, www.charlesproxy.com). Charles is an HTTP debugger that logs and inspects HTTP traffic between your computer and the internet. It is compatible with Windows, OS X and Linux. Learn more here.
Server Response Log
If you are using one of Gigya's SDKs then we encourage printing error logs into a log file:
To learn more, please refer to the guide and reference of the specific SDK.
Error Codes and Messages
Please refer to our Table of Response Codes and Messages for details about each error.
Watch an Instructional Video
If you have a Gigya Academy membership, you can watch instructional videos about this and other Gigya products. To access Gigya Academy content, you should first make sure you are logged into the Gigya Console.
To watch a video about debugging tools, Gigya Academy members can use this link.
Last, you are always welcome to contact your Gigya Customer Engagement Executive or contact us by filling in a support form on our site. In order for us to address the problem efficiently, please provide us with the following data:
- Fiddler capture
- Server response log (for server side errors)