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Debugging Tools

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When integrating Gigya's features, we advise using the following tools to assist in the development process:

Fiddler Web Debugger

A third party tool (by Eric Lawrence, www.fiddler2.com). Fiddler is an HTTP debugging proxy that logs all HTTP traffic between your computer and the Internet. Fiddler enables you to inspect all HTTP traffic (incoming and outgoing data). Learn more here.

Charles Web Debugger

A third party tool (by Karl von Randow, www.charlesproxy.com). Charles is an HTTP debugger that logs and inspects HTTP traffic between your computer and the internet. It is compatible with Windows, OS X and Linux. Learn more here.

Server Response Log

If you are using one of Gigya's SDKs then we encourage printing error logs into a log file: 

Invalid License

License is not configured.

 

$response = $request->send(); // receiving response
if($response->getErrorCode()!=0) // checking for error
{	// Error!
	error_log($response->getLog());  // write the Gigya's response log into the log file
}

 

GSResponse response = request.send(); // receiving response
if(response.getErrorCode() != 0) // checking for error
{  // Error  
      System.out.println(response.getLog());  
} 

 

	GSResponse response = request.Send(); // receiving response
if(response.GetErrorCode()!=0) // checking for error
{  // Error
	Console.WriteLine("Got error: {0}", response.GetLog());
}

 

 

 

To learn more, please refer to the guide and reference of the specific SDK.

 

Error Codes and Messages

Please refer to our Table of Response Codes and Messages for details about each error.

 

Unable to render {include} The included page could not be found.

Watch an Instructional Video

To watch a video about this subject, you can visit our Enablement portal with your approved SAP customer or partner ID (S user). Please visit the About page to find out how to get an S user.

Contact Us

Last, you are always welcome to contact your Gigya Customer Engagement Executive or contact us by filling in a support form on our site. In order for us to address the problem efficiently, please provide us with the following data:

  • Fiddler capture
  • Server response log (for server side errors)