Below is a table that lists Gigya's Acceptable Use Policy - what is considered fair use of our platform - in numbers of API calls per license type and number of contacts (users).
|Up to 5M||Up to 10M||Up to 20M||Up to 50M||> 50M|
# of logins per second
# of registrations per second
|Identity||# of searches per second||10||15||20||30||50|
|Identity||# of other API calls per second||120||180||280||420||630|
|Identity||# of federated SAML/OIDC sites||5||5||10||15||20|
|Consent||# of searches per second||5||5||10||15||20|
|Consent||# of other API calls per second||50||70||110||160||250|
|Profile||# of ds records (Millions)||50||70||110||160||250|
|Profile||# of Identity Sync incremental records per month (Millions)||7.5||15||30||70||150|
|Platform||# of production sites||10||30||90||180||360|
|Platform||# of test sites||30||60||180||360||720|
|Platform||# of user keys per account/partner||100||100||100||100||100|
|Platform||# of app keys per account/partner||20||30||50||80||120|
CIAM for B2B
The Acceptable Use policies relating specifically to CIAM for B2B are displayed in the following tables.
|Number of CIAM for B2B Users||Up To 49,999 Users||50,000 To 99,9999 Users||100,000 To 199,999 Users||200,000 To 499,999 Users||> 500,000 Users|
|CIAM for B2B||# of organizations per account/partner (Maximum of 10% of allocated users)*||1,000 - 4,999 organizations||5,000 - 9,999 organizations||10,000 - 19,999 organizations||20,000 - 49,999 organizations||50,000 or 10% of allocated users|
|Number of CIAM for B2B Users||Up To 200 K Users||Up To 500 K Users||Up To 1 Mil Users||Up To 10 Mil Users|
|CIAM for B2B||# of authorization calls per account/partner per second||30||40||60||90|
Load and Security Tests
Load tests and/or security scans may not be performed on the Gigya platform without prior coordination with the Support team.
Failure to coordinate these types of tests in advance will cause Gigya to treat these tests as malicious, automatically triggering security measures which can cause service interruptions to your production systems.
* The number of organizations available for a partner using CIAM for B2B is a value equal to or less than 10% of the allocated users. For example, if a partner has an allocation of 75,000 users for CIAM for B2B then the partner may have no more than 7,500 organizations.