Supported Browsers

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 Browser

Desktop

Mobile  

Google Chrome *Current version on both Windows and Mac.Current version on Android and Google Chrome for IOS.
Internet Explorer **Version 11 on Windows.Latest version on Windows Mobile.
Microsoft Edge **From Version 10.Windows Phone 10.
Mozilla FireFox *Current version on both Windows and Mac.Current version on IOS.
Safari ***From version 6 on Mac.From version 6 on IOS.
Android BrowserNot applicable.

From API version 10 on Android (Gingerbread 2.3.3)*.

* Excluding Android 4.0-4.3 native browser

* Google Chrome and Mozilla Firefox are evergreen browsers that are automatically updated to the latest stable version. 

** Due to issues in Internet Explorer, the user must have Flash enabled to perform social network login using these versions of the browser.

*** Safari based browsers commonly do not accept third-party cookies and require the use of setSSOToken (even outside of an SSO group) during the login flow. Safari v9.0.2 and above on Mac OSX El Capitan /Yosemite and iOS 9.2 will not maintain a sessionExpiration other than 0, as 3rd party cookies are deleted when the browser is closed. Gigya only supports Safari browsers that have the option to accept 3rd party cookies from visited sites enabled by selecting Allow from websites I visit in the browser's Privacy settings.

When a browser has 3rd party cookies blocked, Gigya services may not function properly. It is, therefore, necessary to implement an API domain prefix in all cases.

 

Cookie Requirements

All browsers must have cookies enabled for Gigya services to function properly. In order to avoid any third-party cookie compatibility issues, you must define a domain alias (CNAME) for Gigya's API calls to pass through (API domain prefix). This is also useful as some providers require callbacks to be sent to a domain on the client website. See Blocked Third-Party Cookies for more information.

To enable an API Domain Prefix for your site(s), contact Gigya Support or your Implementation Consultant.

See also Defining a Session Expiration Cookie.

 

 

Browsers That Support Gigya SSO / SAML

BrowserCookie SettingsSupported
ChromeAlways Allow
Firefox*Always Allow
FirefoxAllow from websites I visit
Internet Explorer 9+Always Allow
Internet Explorer on Windows MobileAlways Allow
EdgeAlways Allow
Safari 6Always AllowNot Tested
Safari 6Allow from websites I visitNot Tested
Safari 7Always Allow
Safari 9Always Allow
Safari 9Allow from websites I visit
Safari 10Always Allow
Safari on iOS 7Always Allow
Safari on iOS 8**Always Allow
Safari on iOS 8Allow from websites I visit
Safari on iOS 9Always Allow
Safari on iOS 9Allow from websites I visit
Safari on iOS 10Always Allow
Safari on iOS 10Allow from websites I visit
Android Native Browser (except Android 4.4***)Always Allow

*  Users are not shown as Logged In when using Firefox on Microsoft Windows.

** Only using Site accounts, login via social networks is not supported using Safari on iOS 8.

*** SSO is not supported using Android Native Browser for Android 4.4.

SSO is not supported in browsers configured to block 3rd Party Cookies from All sites.

SSO is not supported when a browser is using Incognito/Private browsing mode.

SSO requires using enableSSOToken/setSSOToken in all cases.